Our Services

Our staff has over 90 years of combined veterinary health care experience.

Compassionate Care

We understand the special roles pets play in our families, and we promise to treat your pet as we would our own. We know the best care for our patients comes from the partnership of an informed, observant owner and a healthcare team committed to providing personal attention to each patient’s unique concerns. To that end, we provide our clients with specific educational materials and an extensive electronic database to help them make the best choices for their pets. And we have created a Code of Professional Conduct that every staff member commits to follow; to interact with patients, clients, and other staff with compassion and integrity.


Wellness Care

Our Wellness programs are designed specifically for your pet.

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Wellness care is important during all stages of your pet’s life. Developing an annual routine for their diet, vaccinations, and general health is essential to the well-being of your four-legged friend. Routine wellness visits allow all of us to get to know you and your pet. 

Services offered:

Annual vaccinations
Flea, tick, and heartworm prevention
Dental check
Heartworm and tick-borne diseases
Internal medicine
Spay and neuter


General Surgery

We offer advanced surgical techniques and technology.
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We understand that surgery can be a source of anxiety for you and your family. That’s why it’s important to trust the people who will be taking care of your pet. Our experienced team of doctors and staff makes it their number one priority to focus on pain management and patient safety. We use the most current surgical practices to ensure your pet receives the best veterinary care. Our team will be working with you before, during, and after surgery to address any questions or concerns you may have.


Behavioral Medicine

Manage and overcome negative pet behaviors with our help.

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Illness does not always have a physical cause. Many negative behaviors are mere symptoms of a larger underlying problem, and the only way to eliminate the behavior is to address the real issue at hand. We employ trained animal behaviorists who help determine the cause of such disorders as separation anxiety and obsessive behavior and then develop a treatment regimen for the client.


Diet and Nutrition

Our staff will help you choose the right diet for your pet.

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Nutrition plays a critical role in the overall health and well-being of your pet. Your pet’s nutritional needs change with age and activity level. Specially formulated diets can assist in the management of various medical conditions like kidney disease, diabetes, heart disease. Work closely with your veterinarian to find the right food and the right intake amount for your pet. Our hospital is stocked with a variety of foods that fit the needs of all pets.



Your pet’s dental care requires constant maintenance.
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When it comes to getting a cleaning from your vet, frequency depends on the amount of plaque that has built up on your pet’s teeth – be sure to check often and look for yellow or brown buildup on the gum line. Once you see it, it’s time for a cleaning. If you neglect your pet’s dental care, they can certainly develop periodontal disease, which can get expensive to treat and cause other more serious health issues with your pet.

In addition to dental cleanings, we also provide extractions and radiography services. Our doctors make every effort to save teeth when possible. Dental x-rays provide valuable information to the doctor if a tooth’s health is in question. X-rays not only reveal the condition of the tooth’s root, but also the condition of the supporting bone.


Pain Management

Alleviating pain in animals is the essence of good patient care.

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Pets feel pain and discomfort under the same circumstances as people do. We know that recognizing and alleviating pain in animals is the essence of good patient care. Veterinary medical studies have shown that effective pain management speeds healing and increases quality of life. We assess and manage pain for all procedures and medical conditions. Changes in behavior, such as growling or overt aggression, may also be indicators of pain. If your pet displays any of these signs or has experienced a recent trauma, please contact us immediately for an examination.



We offer state-of-the-art diagnostic services with fast results.

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We are proud to offer state-of-the-art diagnostic services to respond to your pet’s urgent needs quickly, provide pre-anesthetic testing, or provide routine screening. Pet X-rays, ECGs, in-house laboratory equipment, and the ability to send testing to outside laboratories are just some of the diagnostic opportunities that we offer. We will make timely and accurate diagnosis our priority.



Our geriatric care can help you with your pet’s aging.
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Regular wellness visits are important for every stage of your pet’s life, so don’t forget to keep your senior pet’s scheduled wellness appointments. The best way to help protect your pet as he or she ages is to understand the aging process in pets. We understand that process and can help you help your pet. Even if your senior pet is already being treated for a medical condition, treatment recommendations can change as a condition progresses. Sometimes medication dosages need to be adjusted, or medication may need to be changed. Routine wellness blood work and other routine diagnostic testing are important for senior pets. These tests allow us to evaluate how your pet’s health responds to current management strategies or changes with age.


Referral Services

Learn more about our referral hospitals and their services.

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Upstate Veterinary Specialists
The specialists at Upstate offer advanced surgical, medical, and oncological procedures. HVH doctors and the doctors at Upstate work together to provide the best care possible. At HVH, we will obtain the required samples (x-rays, lab work, etc.) and share those with the doctors at Upstate. Then you and your pet will meet with their team to determine the best care possible for treatment. Upstate has Locations in Greenville, SC, and Arden, NC. For more information, please call 864-233-7650.

MedVet Asheville
Caring for critical animals of WNC. The veterinarians and staff at R.E.A.C.H. are available after HVH’s regular office hours to provide extended emergency care for your pets. They are open from 5 p.m. to 8 a.m. and 24 hours on weekends and holidays. R.E.A.C.H. works with our HVH doctors to make sure that your pet receives the best care possible. For more information, please call 828-665-4399.

Western Carolina Veterinary Surgery
Dr. Crouch’s practice is located in Arden, NC, and offers consultation in surgically related diseases. His practice is strictly used for surgical procedures, and cats/dogs must be referred by their family veterinarian. They put a great emphasis on pain management so that your pet has a more comfortable and less stressful recovery. For more information, please call 828-684-0019.


Euthanasia Services

We have a comfortable and private area set aside from the hospital.
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We know one of the hardest decisions an owner makes is to euthanize their pet. We understand this difficult decision is a final act of kindness to your pet. Our doctors work closely with owners to make sure all medical conditions and options are explained and questions are answered. When the time comes, we have a comfortable and private area set aside from the bustle of the hospital. This family room setting has a private exit and owners may stay as long as they wish.

Most of our clients wish to be with their pet during the euthanasia, and we encourage this. In fact, if your pet has a companion pet that is close to the one being euthanized, we encourage you to bring that pet along, to allow him/her to participate in the grieving process.