Dedicated to Pet Comfort and Well-Being
The Patient Advocate
Our motto here at Hendersonville Veterinary Hospital has always been “Caring People Caring For Pets.”
What is the Patient Advocate?
In keeping with that sentiment, we asked ourselves, what would we like to see if our pets were coming in for an all-day anesthetic procedure? That discussion led to the creation of a position for our hospital: the Patient Advocate. We like to consider the Patient Advocate your pet’s best friend on surgery day. While some animals will thrive in a new environment, shy ones may feel a little insecure or anxious when they are away from familiar surroundings and loved ones. That’s where the Patient Advocate comes in. With a few soothing words throughout the day and a scratch behind the ears, everybody feels a whole lot better. Of course, this is great fun for our employees, but there is also a hidden motive. Just as in human medicine, when a patient is stressed, the benefits of treatment can be undermined. So, it’s in everyone’s best interest that your pet stays comfortable and happy while they are here in the hospital with us. It’s a win-win situation.